Shipping policy

We currently offer shipping within Australia, see table below for pricing.

Shipping Option	Delivered Within	Order Value $0 – $69.99	Order Value $70 – $99.99	Order Value $100 and over
Standard Delivery	3-7 business days	$5.00	Free	N/A
Express Delivery	1-3 business days	$15.00	$15.00	Free

 

Orders placed before 11 am will leave the warehouse on the same day. Orders are typically delivered within 3 to 7 business days from the date of purchase. During sale periods and public holidays, there may be a delay of up to 2-3 business days before order dispatch.

Once items have been despatched, they are the responsibility of our courier partners. We are not liable for any delays, missing, or lost packages. For any issues post-despatch, please contact the courier directly and lodge a claim using your tracking number.

IMPORTANT: Once orders leave our warehouse they are now the responsibility of Australia Post and are therefore out of our control. If you have selected a tracked delivery option at checkout you will receive correspondence not only from us, but also Australia Post with your tracking information.

Please note - we cannot be responsible for packages that are left unattended by Australia Post. Once an item has been 'delivered' via our tracking system you must consult with Australia Post for any enquiries relating to your delivery.

Australia Post will only hold your item at the post office for a certain period. If after this period your package is returned to our warehouse you will be responsible for paying for the re-shipping cost back to you.