APPOINTMENTS  

You can book online or call us on 1300 129 991.

We accept both walk-ins and appointments, but bookings take priority. Secure your spot by booking online or calling our customer support team.

Before your appointment, make sure you’ve had a good meal within the last 4 hours to avoid feeling dizzy. A sugary drink and a salty snack are a good idea to bring along, just in case! Don’t forget your photo ID (required in most cases). All clients must complete a consent form and address any pre-existing conditions or medications that may affect your ability to get pierced. Arriving 10 minutes early is a good idea to get these details sorted. It’s also helpful to think about your piercing location (e.g., belly button) and choose clothing accordingly.

Once we’ve chosen the perfect jewellery, the piercing area will be cleaned and marked. You'll have a chance to double-check the placement before we proceed. All equipment is sterile and single-use, and after the piercing is done, you’ll see that perfect result – and your once anxious face will turn into a big smile! Before you leave, we’ll go over aftercare instructions so you know exactly how to care for your new piercing.

The effectiveness of numbing spray or cream during a piercing procedure is questionable, as it typically only numbs the first few layers of skin. Some piercers believe numbing agents containing lidocaine may change the skin’s tension, potentially affecting how the piercing sits once the spray or cream wears off.

While it’s not something we actively promote or use in-store, choosing to use a numbing agent before you arrive is a personal decision. Please inform your piercer if you have applied a numbing agent before your procedure.

6 months - 1st Lobe Piercing with Cartridge System
5 years - 1st Lobe Piercing with Needle
10 years - 2nd Lobe Piercings (Seconds)
13 years - Standard Needle Piercings (including 3rd Lobes or Thirds)
16 years - Standard Piercings without Parental Consent (except in WA)
16-17 years - Advanced Piercings with Parental Consent
18 years - All Piercings, including Advanced and Restricted 18+ (Note: In WA, you must be 18 years old to get a piercing without consent.)

No. Nipple and genital piercings are restricted to clients 18 years of age or older, and photo ID must be provided. No exceptions.

At SkinKandy, we take our responsibility to protect our customers seriously. You may be asked to provide proof of age and/or guardianship prior to your piercing procedure. Here are the requirements:

Lobe Piercings with Cartridge (Ages 6 months - 15 years):
 - A parent or legal guardian must consent to the procedure.
- The parent or legal guardian must provide photo ID and proof of guardianship.

Standard (Needle) Piercings (Ages 5 - 15 years; 5-17 years in WA):
- ID confirming your name and DOB (e.g., birth certificate, formal school ID, Medicare app).
- A parent or legal guardian must consent and provide photo ID and proof of guardianship.

All Piercings (Ages 16 years and over; 18 years in WA):
- ID confirming your name, DOB, and photo (e.g., driver's licence, passport).

Restricted 18+ Piercings:
- A single form of approved photo ID is required.

For more details, visit our ID page.

We highly recommend postponing your piercing if you aren’t feeling your best. This is to ensure your immune system can focus its attention on helping your piercing heal.

If you are currently experiencing any symptoms of COVID-19, please stay home and seek medical advice!

We love kids and they are always welcome in our store! However, it’s not always appropriate to have them in the clinic with you during a piercing.

We’d like to have your undivided attention and you need to have ours. Any kind of distraction can quickly become a hazard and we don’t want anything to compromise your safety (or ours!). So, if you have little ones that need supervision, please either bring someone along to watch them during your procedure or come on your own – what a perfect excuse for some “you” time!

We can't pierce anyone who’s pregnant due to the higher risk of infection. Your body is busy growing and caring for new life, which can impact how well a piercing heals. After giving birth, your body needs time to recover and focus on your little one. We recommend waiting at least 3 months after giving birth if you’re not breastfeeding, or 6 months if you are, before getting a piercing.

There are certain medical conditions and medications that need careful consideration in determining if it’s safe to perform a piercing. In some cases, a medical certificate is required before proceeding. It’s our duty of care to ensure we are doing what’s right for you and we will never do anything to compromise your safety. Please contact our customer care team for more information before making an appointment.